Shipping Policy – Rain City Paddle Company

At Rain City Paddle Company, we’re committed to delivering your paddles and gear quickly, reliably, and at the best possible value. Please review our shipping policy below.

Free Shipping

  • Free economy shipping on all U.S. orders over $100 (contiguous 48 states only).

  • Additional charges may apply for:

    • PO Boxes

    • Hawaii (HI), Alaska (AK), Puerto Rico (PR)

    • APO/FPO and military addresses

    • Guam and U.S. Virgin Islands

Questions about your location? Email us at info@raincitypaddlecompany.com

Order Processing

  • Orders are processed within 1–3 business days.

  • A confirmation email will be sent once your order ships.

  • You’ll receive a tracking link to follow your shipment in real time.

Domestic Shipping

  • Orders under $100: shipping costs are calculated at checkout.

  • Orders over $100: free economy shipping (contiguous U.S. only).

We also ship to:

  • Alaska (AK)

  • Hawaii (HI)

  • Puerto Rico (PR)

  • Guam

  • Military APO/FPO addresses

International Shipping

Yes, we ship internationally!

We currently offer international shipping to:
Australia (AU), Canada (CA), Cambodia (KH), Denmark (DK), Finland (FI), France (FR), Germany (DE), India (IN), Indonesia (ID), Ireland (IE), Italy (IT), Japan (JP), Malaysia (MY), Netherlands (NL), New Zealand (NZ), Norway (NO), Philippines (PH), Portugal (PT), Singapore (SG), South Korea (KR), Spain (SP), Sweden (SE), Switzerland (CH), Thailand (TH), United Kingdom (UK), and Vietnam (VN).

Duties & Taxes

  • Duties, taxes, and import fees are calculated at checkout for your convenience.

  • No additional payments should be required at delivery.

Returns – International Orders

Please note: International orders are not eligible for our 30-Day Love It or Return It policy.

All international sales are final unless the product arrives damaged or defective. Please contact our support team if you encounter an issue with your order.

Item Not Received

  • If your order hasn’t arrived within 3 business days of the estimated delivery date (listed in your order confirmation), please contact us immediately.

  • If we are not contacted within 5 business days after delivery confirmation, the order will be considered received and in the buyer’s possession.

Need help? Contact us anytime at info@raincitypaddlecompany.com